Service Disclaimer

Last Updated: January 15, 2025

Service Scope and Limitations

BoostForward provides mobile app testing and validation services based on current industry standards and available testing methodologies. Our services are designed to identify potential issues and improve app performance, but we cannot guarantee that all bugs, vulnerabilities, or compatibility issues will be discovered during testing.

Testing results reflect the conditions and devices used during our evaluation process. App behavior may vary across different devices, operating system versions, network conditions, and user environments that were not part of our testing scope.

Professional Standards and Accuracy

We conduct all testing services using established industry practices and maintain professional standards throughout our processes. However, mobile app testing involves subjective elements and technical variables that may affect results.

  • Test results are based on specific testing scenarios and may not cover all possible use cases
  • Performance metrics reflect testing environment conditions and may vary in real-world usage
  • Compatibility testing covers available devices and may not include all market variations
  • Security assessments identify common vulnerabilities but cannot guarantee complete security coverage

Client applications remain the responsibility of the app developer or owner. Our testing services provide analysis and recommendations, but implementation of suggested improvements is at the client's discretion and responsibility.

Technology and Market Considerations

Mobile technology evolves rapidly, and testing methodologies must adapt to new platforms, devices, and user behaviors. Our services reflect current capabilities and industry knowledge as of the service delivery date.

Market conditions in Thailand and regional factors may influence app performance and user behavior patterns. We consider local market context in our testing approach, but cannot account for all regional variations or cultural factors that may affect app adoption or usage.

Service Delivery and Timeline

Project timelines and deliverable schedules are estimates based on project scope and complexity. Factors beyond our control, including client response times, app complexity, technical issues, or scope changes, may affect delivery schedules.

We strive to maintain clear communication throughout projects, but clients should plan for reasonable flexibility in project timelines to accommodate thorough testing processes.

Liability and Responsibility Limitations

Our liability is limited to the scope of services explicitly agreed upon in our service agreements. We are not responsible for:

  • App store approval processes or rejection decisions
  • Market performance or user adoption rates of tested applications
  • Technical issues arising from third-party integrations or external services
  • Business outcomes or financial results related to app deployment
  • Data loss or corruption during testing processes, though we employ standard data protection practices

Professional Advice and Recommendations

Our testing reports and recommendations are based on technical analysis and industry experience. These should be considered professional opinions rather than absolute directives. Clients should evaluate recommendations within their specific business context and technical requirements.

For complex technical decisions or business-critical applications, clients may wish to seek additional consultation or conduct supplementary testing to ensure comprehensive coverage for their specific needs.

Intellectual Property and Confidentiality

We respect client intellectual property and maintain confidentiality agreements as specified in our service contracts. However, clients remain responsible for ensuring their applications do not infringe on third-party intellectual property rights.

Our testing methodologies and processes represent our intellectual property, while test results and recommendations specific to client applications remain client property upon project completion.

Questions About Our Services?

Contact our team for clarification on service scope or limitations

support@boost-forward.com

+66 53 220 789

This disclaimer is effective as of January 15, 2025 and applies to all BoostForward testing services